Thank you for your continued patronage of the pionunnal official online store.
We extend our deepest sympathies to everyone affected by the earthquake that occurred on Tuesday, July 28th, with its epicenter in the Kumamoto region of Kumamoto Prefecture.
Currently, we are temporarily suspending the acceptance of packages for delivery to some areas.
Furthermore, deliveries of packages already ordered and addressed to these regions are experiencing delays.
Depending on future developments, there is a possibility that deliveries of packages for acceptance or delivery in other regions may also be delayed.
For the latest information on affected areas, please check the Sagawa Express and Japan Post websites.
Sagawa Express: Impact on collection and delivery due to the 2026 Kumamoto Earthquake
Japan Post: Impact of the 2026 Kumamoto Earthquake
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
